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We are usually in the workshop making orders, outside branding or packing finished orders that are ready to ship.
We'd be happy to email you back, it just may take a couple of days
so please be patient.
If you want to order by email, feel free to email us
as much information as possible.
We will email you confirmation and an invoice
that will allow you to pay online.
The fastest way to place an order is online.
We are visual people - artists.
We work from what we see on paper or in print.
Whether you order on our website or by email
it all ends up on paper.
When you place your order online we immediately put it into the production schedule and move forward.
When a person would rather email their order,
we answer emails, assemble an invoice and process payments -
all after business hours.
We understand that some people don't like to order online but
truthfully, whether you do it or we do it,
it's all online.
That's just how the world works now.
There is no physical credit card processing anymore.
Our website is pretty thorough in its information so please use the links to find the answers to your questions or
use the contact form below.
Using the contact form or email is the best & quickest method for sending us a question you
cannot find an answer to.
We work at answering these after working hours and
usually answer within 1 business day.
All of our items are custom and made-to-order.
We do not accept returns.
We typically manufacture and ship out orders within 2-14 business days,
depending on time of year and holiday season.
The day an order is placed is day 0. The next business day is day 1 of Production Time.
Shipping is by way of
USPS First Class and Priority Mail.
Orders are filled in the order in which they are received - first come, first served. In fairness, we do not accept extra payment to rush orders in front of others who are waiting their turn. However, let us know your deadline and we will let you know if it is feasible for us to make and ship your product in time to meet your deadline.
Thank you for supporting American Small Business.
Personalized Steak Branding Irons & Branded Grilling and Décor Items.
Custom Orders: email@example.com
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